Fulfillment Plans

Catalog

$0/mo - pay per service
  • Best fit: One-off work
  • How you pay: Per service
  • Monthly hours: None
  • Full catalog access
  • Standard production queue
  • Standard turnaround on every service
  • Reseller margin on every line
  • White-label production

Support Hours

$325 starts at - 10-hour pack
  • Starting pack: 10 hrs / $325
  • Best pack: 40 hrs / $1,100
  • Best rate: $27.50/hr
  • Full catalog access
  • Prepaid hour bank at lower internal cost
  • Same-day kickoff on tickets
  • Account dashboard with hour balance
  • Task-level hours tracked in our proprietary task timer
  • Monthly utilization report
  • Suggested $100/hr resale benchmark
  • Priority queue placement (20+ hr packs)
  • Quarterly check-in call (40+ hr packs)

Fulfillment Retainer

$1,995/mo starting - 80 hrs included
  • Monthly capacity: 80 hrs/mo
  • Effective rate: $24.94/hr
  • Vs 2x 40-hr packs: $205 less
  • Full catalog access
  • 80 monthly production hours included
  • Lower effective rate than the 40-hour support pack
  • Priority queue across all categories
  • Dedicated account lead + production team
  • Daily account check-ins through a dedicated Discord server
  • Same-day kickoff on tickets and projects
  • Task-timer-backed utilization review
  • Monthly strategy + utilization review
  • Volume reseller margin above standard SRP markup
  • Quarterly business review with leadership
  • Custom workflow integrations supported

Included In Every Package

  • Select a Package
  • Choose Add-ons & Checkout
  • Submit Onboarding Documentation That Applies To You
  • Wait for Your Dedicated Project Manager To Contact You (Typically between 1-2 hours after submitting your onboarding documentation) OR open a ticket

Not Sure Which Package Is Best For You?